Cider bar job specifications
From Ukcider
Note all references to Cider can be taken to refer to both Ciders and Perries!
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Cider Bar Manager
Take responsibility for the following:
- Cash Handling & Management
single point of contact for Finance - ensure that sufficient change is available and not excess top notes.
- Staff Management
Brief staff with specific bar rules - ensure that staff are happy and aware of their responsibilities. Mention personal penalties for underage or "drunk" customers รจ staff to refer upwards.
- Stock Management
Ensure that expected stock matches with actual stock, get reasons if this is not true. Ensure that stock is displayed in such a way as to sell as evenly as possible (within festival constraints). Ensure that replacement stock is up to quality and that run-outs are still of a potable quality as they bottom out. Stay aware of which ciders are likely to be requested - Sweetest, Clearest ... Taste all ciders using sensibility.
- Customer Management
Keep the customer satisfied; deal with complaints and issues (wrong change - off flavours ...). Be age aware and challenge if you have that authority (if not then query why not!). Similar to above, be state aware (e.g. over the limit, comment on challenge is the same). Serve customers (this should not be main focus).
- Floor Management
keep an awareness of areas outside main eyesight.
Cider Bar Staff
Take responsibility for the following:
- Customer Management - Keep the customer satisfied, refer problems upwards.
Serve customers (this should be main focus).
- Stock Management - Move tubs from storage to stillage in a, reasonably, logical order.
Stay aware of which ciders are likely to be requested - Sweetest, Clearest ... Taste all ciders using sensibility.
Cider Cellar Staff
Take responsibility for the following:
- Stock Management - Move tubs from storage to stillage in a, reasonably, logical order.
Ensure that tubs are in good order, Clean taps and barrels using stock solution. Replace broken taps with those from same producer (if there are no spare tap bodies) Stack empties in supplier / Wholesaler order. Stay aware of which ciders are likely to be requested - Sweetest, Clearest ... Taste all ciders using sensibility. Identify any infections.
Cider Guru
Take responsibility for the following:
- Stock Management - Move tubs from storage to stillage in a, reasonably, logical order.
Taste all ciders using sensibility. Identify any infections.
- Customer Management - Keep the customer satisfied, talk to them, educate them, talk about apple varieties and the regional differences and regale with anecdotes.
Serve customers (very occasionally and only if of differing gender).
Cider Whisperer
The same as the guru but quieter!
by Tim Cosgrove
